Shipping policy
SHIPPING INFORMATION
Shipment processing time
All orders made before 8:00PM are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Destination |
Shipment method |
Estimated delivery time |
Shipment cost |
USA, CA, UK, DE |
USPS, UPS, AMAZON LOGISTICS |
4-7 business days |
Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Lamu is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Lamu is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Customer Service
Email: organizingwithlamu@gmail.com.
Working Hours: Monday to Friday, with a response time of within 24 hours
Address: 1580 N. Logan St, Ste 660 #78258, Denver, CO 80203, United States County of Colorado